Committed to precision and excellence
Who We Are
At EZ ICE PRO, we specialize in providing reliable, expert service for commercial ice machines. Founded by Erik DeLaRosa and Katherine Batchelor, our team is dedicated to ensuring your business runs smoothly with top-quality maintenance, repairs and support for all your ice machines.
Our Story
★★★★★
4.8 from 1,400+ customers
20+
20 Years of Expertise in Refrigeration
8+
Trusted Ally in Medical Industry
At EZ ICE PRO, LLC, our mission is simple. We aim to be the premier provider of specialized commercial ice machine maintenance and services. These are tailored specifically for the unique needs of the medical industry.
Our commitment to excellence and precision drives us. We ensure the reliability, hygiene, and optimal performance of ice machines. These machines are essential to the healthcare environment. Our goal is to deliver exceptional service. We aim for proactive maintenance. We also focus on rapid, compliant repairs. This safeguards the critical ice supply that medical facilities rely on.
We understand the importance of adhering to the highest sanitation standards. That’s why we implement rigorous protocols and industry-leading practices to maintain pristine ice quality, which is vital for medical applications. Our team of expert technicians is driven by a deep dedication to supporting healthcare providers by ensuring their equipment is efficient, reliable, and safe.
At EZ ICE PRO, LLC, we forge strong partnerships with medical institutions, clinics, and healthcare facilities, offering tailored maintenance plans and responsive services that align with their stringent requirements. Our priority is to be the trusted ally in preserving the integrity of ice production, ensuring uninterrupted access to hygienic ice needed for patient care, medical procedures, and therapeutic applications.
Our mission is to provide peace of mind to the medical community by delivering impeccable ice machine solutions, allowing healthcare professionals to focus on what matters most — delivering exceptional care, while we maintain the integrity of their ice supply.
Why Choose Us?
Expertise You Can Trust
With years of industry experience, we understand the unique needs of commercial ice machines and are equipped to handle any challenge.
Comprehensive Service
From routine maintenance to emergency repairs, we offer a full range of services to ensure your ice machines are always performing at their best.
Customer-Centric Approach
We prioritize clear communication, reliability, and customer satisfaction, ensuring that every job is done right the first time.
Meet the Team
Erik D. DeLaRosa Sr.
Founder
As the founder of EZ ICE PRO, Erik handles everything from financials and project planning to scheduling, payroll, and hands-on service. His dedication ensures that every project runs smoothly, and that our clients receive the highest level of service.
Katherine M. Batchelor
Co-Founder
Katherine plays a key role in managing operations, overseeing customer relations, and supporting the business’s growth. With her hands-on approach, Katherine ensures every project is completed efficiently and meets the highest standards.