At EZ ICE PRO, we understand that ice machine breakdowns can happen at any time, especially when you need them most. That’s why we offer Rapid Repairs and Emergency Services for all commercial ice machines. Our experienced technicians are available 24/7, ready to respond quickly and efficiently to get your equipment up and running as soon as possible, minimizing downtime and ensuring your ice supply is uninterrupted.
EZ ICE PRO, LLC
Emergency Service When You Need It Most
Whether it’s a malfunction in the middle of the night, on a holiday, or during a busy shift change, we are here to help. Our Rapid Repair service provides on-call technicians who are ready to assist with any emergency ice machine issues that arise.
Comprehensive Repair Services: From minor issues to major breakdowns, we have the expertise to repair and restore your ice machine to optimal functioning.
Fast Response Time: We prioritize emergency service calls to ensure minimal downtime for your business.
After-Hours Availability: Our technicians are on call during nights, weekends, and holidays to fix your ice machine issues when regular service hours are over.
Our Emergency Service Process
Clear Communication: You will be informed about the issue, the expected time of resolution, and the costs involved, so you know exactly what to expect before we start the repair.
24/7 Availability: Call us anytime—day or night. When you reach out, we’ll gather details about the issue and dispatch a technician to your location.
Prompt On-Site Evaluation: Our technician will arrive quickly to assess the situation, diagnose the problem, and provide a solution.
Quick & Reliable Repairs: We carry the necessary tools and parts to complete most repairs on-site. For more complex issues, we ensure the most efficient solution with minimal disruption to your operations.
Why Choose EZ Ice Pro for Emergency Ice Machine Repairs?
- 24/7 Availability: Our team is always on standby for emergency repair requests, providing peace of mind that your ice machine is in capable hands no matter the hour.
- Expert Technicians: We have the experience and expertise to diagnose and repair ice machines from leading brands like Scotsman, Hoshizaki, Manitowoc, and more.
- Comprehensive Service: From ice production issues to water filtration problems, we handle all aspects of ice machine maintenance and repair.
- Rapid Response: We know the urgency when an ice machine breaks down. Our technicians are trained to get to you quickly and work efficiently to resolve the issue.
- Transparent Pricing: We provide clear pricing information for emergency calls, including any additional fees for after-hours services, so there are no surprises.
Cost of Emergency Services
We understand that time is money when it comes to emergencies, and our goal is to get your ice machine up and running as fast as possible. However, because these services are outside regular working hours, emergency repairs come at a higher cost.
Frequently Asked Questions
- How fast can you arrive for an emergency repair?
We aim to have a technician on-site as quickly as possible, typically within a few hours of your call, depending on your location. - Are emergency repairs more expensive than regular service?
Yes, emergency repairs incur an additional fee for after-hours service, weekends, and holidays. We will provide you with an upfront quote before any work begins. - Do you guarantee your emergency repair services?
Yes! All of our repairs come with a satisfaction guarantee. If the issue persists after we’ve completed the repair, we’ll return to fix it at no additional cost. - Can you repair any ice machine brand?
Our technicians are skilled in repairing a wide range of commercial ice machine brands, including Scotsman, Hoshizaki, Manitowoc, Follett, and more.
Need Emergency Ice Machine Repairs? We’re Here for You 24/7!
If your ice machine is down, don’t wait for business to stop. Call EZ ICE PRO for fast, reliable emergency repair service anytime, day or night.
Pricing Details:
- Standard Business Hours: Regular service rates apply during business hours (Monday – Friday, 8 AM – 5 PM).
- Emergency/After-Hours Service: There is an additional fee for emergency services provided after hours, weekends, and holidays. This ensures we can maintain the availability of our skilled technicians at all times.
Note: We will always provide a detailed estimate for the repair, including emergency service fees, before proceeding with any work.
Types of Ice Machine Emergencies We Handle
- Ice Production Failure: When your ice machine stops producing ice, we’ll work quickly to get it working again.
- Water Flow Issues: Problems with water flow can prevent the ice machine from functioning properly. We will inspect and repair any blockages or malfunctions.
- Temperature Irregularities: Ice machines that aren’t cooling properly can lead to inefficient ice production. We’ll fix refrigeration issues quickly.
- Mechanical Failures: From broken parts to malfunctioning compressors, we’ll diagnose and repair mechanical issues that affect your machine’s operation.
- Electrical Failures: Electrical problems can be tricky and dangerous. Our technicians are trained to identify and fix electrical malfunctions safely.
Why Prompt Repairs Matter
When your ice machine breaks down, it can have a major impact on your operations. Whether you’re serving patients, customers, or employees, your business relies on a steady supply of clean, safe ice. Delayed repairs can lead to more extensive damage, downtime, and potential health or safety risks.
Our Rapid Repair service ensures that you get a quick resolution, allowing you to return to normal operations without significant delays.
Experienced Reliable Ice Machine Repairs
Fast, Professional Solutions for All Your Commercial Ice Machine Needs—Anytime, Anywhere.
✓ Fast and Efficient Repairs to Minimize
✓ Ensure Hygienic Ice Supply for Patient